HIPAA Privacy Policy

APLA Health is committed to maintaining and protecting the confidentiality and privacy of our clients. The misuse of personal health information has been identified as a national problem. We want you to know that all of our employees, managers, physicians, and volunteers undergo training so that they understand and comply with government rules and regulations regarding the Health Insurance Portability and Accountability Act of 1996 (HIPAA) with particular emphasis on the “Privacy Rule.” We strive to archive the highest standards of ethics and integrity in performing services for our clients.

It is our policy to determine the appropriate use of Personal Health Information in accordance with the governmental rules, laws, and regulations. As part of this plan, we have implemented a Compliance Program that oversees the prevention of any inappropriate use of Personal Health Information.

Because we believe that there is always room for improvement, our policy is to listen to our clients, employees, and volunteers without any thought of penalization if they felt that an event in any way compromises our policy and integrity. We welcome your input regarding any service problem so that we may remedy the situation promptly.

If you are a medical patient, you can contact the compliance officer by phone at 323.329.9919 or email at HIPAA_APLAHW@apla.org.

If you are receiving non-medical HIV services, you can contact the compliance officer by phone at 213.201.1457 or email at HIPAA@apla.org.