Care Coordination Services

Care Coordination Services

APLA Health can assist HIV-positive clients with telephone case management, medical transportation, and overcoming barriers to receiving HIV care.

Clientline

Clientline provides face-to-face and telephone case management to clients in need of assistance who do not have multiple or complex service needs. A trained intern, volunteer, or employee will answer questions and provide information about accessing services at APLA Health and throughout L.A. County. Clientline can help you register for eligible services within APLA Health. You can call Clientline at 213.201.1500 or toll-free at 866.772.2365.

Medical Transportation

APLA Health Medical Transportation Services can provide referrals and information on transportation services for APLA Health clients, such as free taxi rides to and from medical appointments and assistance with public transportation needs. You can call APLA Health Medical Transportation Services at 213.201.1323 for more information on qualifications.

Linkage & Retention to HIV Medical Care

Linkage to Care Case Management Services is a program designed to identify and link HIV-positive clients to medical care and services. These services are offered by qualified non-medical case managers who will assess a client’s needs and address barriers to receiving HIV care. For assistance with linkage and retention to HIV medical care, please contact us at 213.201.1500 or toll-free 866.772.2365.

Get in Touch

Clientline hours are Monday-Friday from 9 a.m.-4:30 p.m.
You can call Clientline at 213.201.1500 or toll-free at 866.772.2365.

Please note: Clientline is closed on holidays and weekends.