Donor Privacy Policy

We believe in protecting your privacy.

The policy below explains how APLA Health collects and uses the personal information you provide when you donate or register online. This policy may be changed or updated from time to time.

Get in Touch

If you have questions about this policy, please email hello@apla.org.

A. The Information We Collect and How We Use It

APLA Health uses website traffic analysis software to review trends and track visitor movement, but the information we gather is not personally identifiable. This information helps us to improve your experience on the APLA Health website.

We gather personally identifiable information when you contribute to APLA Health online, through the mail, by phone, or at events, or when you sign up to receive communications from APLA Health. APLA Health does not collect personally identifiable information about you without your permission.

We use your personally identifiable information to send you legislative updates and action alerts, information about our services, events, and activities, and information about volunteer opportunities.

 

B. Donations

In order to make a donation on this website, by phone, through the mail, or at events, you must first provide contact information (such as name and address) and billing information (such as credit card number and expiration date). This information is used for billing purposes, to fill orders, and to provide receipts for your donations. If we have trouble processing an order or donation, this contact information can be used to get in touch with you. This information will be used to send you a tax receipt (if a donation is made) and/or purchased items. Unless you indicate otherwise by email to hello@apla.org or let us know at the time of the donation, you will be added to the APLA Health mailing list.

 

C. Mailing List / List Sharing

We will occasionally send letters or emails to people who have made donations or requested additional information. We may also share your contact information with third parties for charitable solicitation purposes. You may opt out of this sharing at any time by email to hello@apla.org. However, APLA Health does not share information about our clients with any outside party/parties. For information about our HIPAA Privacy Policy, please click here.

 

D. Links

This website contains links to other sites. Please be aware that APLA Health is not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

 

E. Credit Card Donations

Website donations and donations made by phone, through the mail, or at events are processed exclusively by PCI-compliant merchant services.

When you make a donation to us through the Donate button on our website, we receive your donation amount along with a copy of your contact information so we may acknowledge receipt of your donation for tax purposes, but we do not have access to your credit card number or other payment information.

When you make a donation in honor or in memory of someone and request that an acknowledgement be sent to another individual/family, we will use the name and address of that individual/family for acknowledgement purposes only.

 

F. How to Contact Us for Personal Information Updates/Corrections

If your contact information changes, or if you would like to be removed from our mailing list, APLA Health will make the appropriate changes per your request. To make such a change, please send an email to hello@apla.org.

 

G. Security Measures to Protect Your Personal Information

This website takes every precaution to protect your information. When you submit sensitive information (such as your credit card number) via the website, your information is encrypted and transmitted using SSL technology.

We also do everything in our power to protect your information off-line. All of our supporters’ information, in addition to the sensitive information mentioned above, is restricted in our offices. Finally, our data servers are kept in a secure environment. If you have any questions about the security at our website, please send an email to hello@apla.org.

APLA Health is committed to maintaining and protecting the confidentiality and privacy of our patients. We want you to know that all of our employees, managers, physicians, and volunteers undergo training so that they understand and comply with government rules and regulations regarding the Health Insurance Portability and Accountability Act of 1996 (HIPAA) with particular emphasis on the “Privacy Rule.” We strive to archive the highest standards of ethics and integrity in performing services for our clients.

It is our policy to determine the appropriate use of Personal Health Information in accordance with the governmental rules, laws, and regulations. As part of this plan, we have implemented a Compliance Program that oversees the prevention of any inappropriate use of Personal Health Information.

Because we believe that there is always room for improvement, our policy is to listen to our clients, employees, and volunteers without any thought of penalization if they felt that an event in any way compromises our policy and integrity. We welcome your input regarding any service problem so that we may remedy the situation promptly.

You can contact the compliance officer by phone at 323.329.9919 or email at HIPAA_APLAHW@apla.org.

 

H. Notification of Changes

If we decide to change our privacy policy, we will post those changes on our website so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If we decide to change our privacy policy in a material way (for example, use personally identifiable information in a manner different from that stated at the time it was collected), we will post those changes prominently on our website for 30 days prior to taking effect. Users will always have a choice as to whether or not we use their information in this different manner.